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SSC OTR and Live Photo Capture

Prajwal KarkeraBy Prajwal KarkeraยทUpdated ยท5 min read
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SSC forms need a One-Time Registration (OTR) on the new website, ssc.gov.in. An OTR from the old site does not work. You make it once and use it for every SSC exam.

Your photo is taken live with your webcam or phone camera inside the form. You upload only a signature: JPG, 10-20 KB, about 6 ร— 2 cm.

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What Changed on the New SSC Website

Source: Para 9 and 24 of the SSC CHSL 2026 notice (7 September 2026).

Aadhaar Authentication: Optional, but Worth It

With Aadhaar authenticationWithout it
Photo or signature rejected for not meeting the rulesNoYes, it can be
Extra documents to upload in OTRNoProof of name, date of birth, address and gender
Photos and original photo ID at the exam centreNot neededNeeded: 2 recent colour photos and an original photo ID
Reporting time at the examAs per admit cardTwo hours before the exam

SSC says candidates are "specifically advised" to choose Aadhaar authentication. It uses Aadhaar face authentication. Visually impaired candidates can use Aadhaar OTP instead.

Name and date of birth must match. Aadhaar authentication works only when the details you type match your Aadhaar. Fix any spelling or date errors in Aadhaar first.

Documents If You Skip Aadhaar

Proof ofAny one of
NameAadhaar, Voter ID, PAN, Driving Licence, government ID
Date of birthBirth certificate, school leaving certificate, Aadhaar
AddressAadhaar, Voter ID, Driving Licence, attested bank statement, rent agreement
GenderAadhaar, Voter ID, birth certificate, school leaving certificate

Scan these into clean files with the Document Scanner. Check the exact list and size limits on the form before you upload.

SSC OTR Step by Step

  1. 1
    Open ssc.gov.in or the mySSC app and choose Register
  2. 2
    Fill your basic details exactly as in your 10th certificate
  3. 3
    Verify your mobile number and email
  4. 4
    Choose Aadhaar authentication, or upload the proofs listed above
  5. 5
    Fill the remaining details and the declaration
  6. 6
    Note your registration number and password somewhere safe

The OTR is done once. For each exam, you log in, open the exam's Apply link, capture the live photo, upload the signature and pay the fee.

Live Photo Rules That Avoid Rejection

DoAvoid
Face a window in daylightA bright window behind you
Sit against a white or light wallPosters, cupboards or patterned curtains
Prop the phone or laptop at eye levelLooking up or down at the camera
Clean the camera lensA blurry or dark photo
Remove glasses, even clear onesGlare from spectacles

Applications with a pre-existing photo instead of a live one are rejected, and so are blurred photos (Para 9.4, 9.5 and 14.11 of the SSC CHSL 2026 notice). Aadhaar-authenticated applications are not rejected on photo or signature grounds.

Signature: 10-20 KB, 6 ร— 2 cm

RuleSSC requirement
FormatJPG / JPEG
File size10 KB to 20 KB
SizeAbout 6.0 cm wide ร— 2.0 cm high
Rejected ifBlurred or too small (miniature)

Common OTR and Photo Errors and Fixes

ProblemFix
Old OTR or login does not workOld ssc.nic.in OTRs are not valid on the new site; register again
Camera not openingAllow camera access in browser settings; close other apps that use the camera; try Chrome
Photo too dark or face not detectedFace a window or a lamp, plain wall behind you
Aadhaar face authentication failsBetter light, remove glasses, hold still; check name and date of birth match Aadhaar
Signature upload failsMake it a JPG between 10 and 20 KB
Site slow near the last dateApply early; SSC itself warns about heavy load near the deadline

Before You Submit

Frequently Asked Questions

Is the old SSC OTR valid on ssc.gov.in?
No. An OTR made on the old ssc.nic.in site does not work on the new website. Register again on ssc.gov.in.
Is Aadhaar authentication compulsory for SSC OTR?
No, it is optional, but SSC advises it. With it, your form is not rejected over photo or signature rules, and you need no extra photos or photo ID at the exam.
Do I need to upload a photo for SSC forms?
No. The photo is captured live with your camera inside the form. A pre-existing photo leads to rejection.
What is the SSC signature size?
JPG, 10 KB to 20 KB, about 6 cm wide and 2 cm high.
Can I wear glasses in the SSC live photo?
No. SSC asks for no cap, mask or glasses in the live photo.
Can I fill the SSC form on a phone?
Yes, on the mySSC app or the website on a phone with a working front camera.
What is the SSC helpline number?
The toll-free number in the SSC notice is 1800 309 3063.

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Prajwal Karkera
About the author
Prajwal Karkera

Digital product specialist with 8+ years of experience in digital products and the creator of ToolsFlow. I write simple guides for everyday tasks. More about me